Privacy Policy

Dreamland Dev Services ("Dreamland," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, contact us, request our services, or otherwise interact with Dreamland. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

By using our website or engaging our services, you agree to the practices described in this Privacy Policy.

By providing your phone number, you agree to receive informational text messages from Dreamland. Consent is not a condition of purchase. Message frequency will vary. Message and data rates may apply.

We collect information that you voluntarily provide, information collected automatically when you use our website, and information obtained from third-party services where permitted by law.

1.1 Information You Provide

We may collect personal information that you voluntarily provide when you:

• Contact us
• Fill out a form
• Request a proposal
• Book a consultation
• Subscribe to newsletters or marketing communications
• Download resources
• Apply for a job
• Become a client

This information may include:

• Full name
• Email address
• Phone number
• Company name
• Job title
• Billing information (where applicable)
• Project requirements
• Any additional information you choose to provide

1.2 Information Collected Automatically

When you visit our website, we may automatically collect technical information, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Referring website
• Pages viewed
• Time spent on pages
• Date and time of visits
• General geographic location
• Website interactions

We use this information to improve our website, monitor performance, and better understand how visitors use our services.

1.3 Cookies and Similar Technologies

We use cookies and similar technologies (small files or identifiers stored in your browser) to:

• Keep the website working and secure (essential cookies)
• Understand how visitors use our website (analytics cookies)
• Measure which advertisements lead to bookings and enquiries, and improve our advertising (advertising cookies)

Essential cookies are always on. Analytics and advertising cookies are optional.

If you visit from the European Economic Area, the United Kingdom or Switzerland, analytics and advertising cookies stay switched off until you choose to allow them in our cookie banner. In other regions they are on by default, and you can switch them off at any time.

You can change or withdraw your choice at any time using the "Cookie settings" link at the bottom of every page. Withdrawing consent stops new data being collected from that point. It does not affect data collected before you withdrew. You can also block or delete cookies through your browser settings, although some website features may not work properly as a result.

We keep a record of your cookie choice (what you chose, when you chose it, and which version of the notice you saw) in your browser so that we can respect it.

We use your information to:

• Provide and improve our services
• Respond to inquiries
• Deliver project proposals
• Schedule consultations
• Manage client relationships
• Send requested information
• Provide customer support
• Improve website performance
• Personalise user experience
• Send newsletters and marketing communications (where permitted)
• Analyse website and campaign performance
• Detect fraud or security incidents
• Comply with legal obligations
• Enforce our Terms of Service

If you choose to receive marketing communications, we may send:

• Company news
• AI insights
• Industry updates
• Educational resources
• Event invitations
• Webinar announcements
• Service updates

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly, in line with the Spam Act 2003 (Cth).

To understand how our website is used and to measure and improve our advertising, we use the following third-party services:

• Google Tag Manager (Google LLC): loads and manages the other measurement tags on our website.
• Google Analytics (Google LLC): measures pages viewed, how long visitors stay, how they arrived (for example, from a search or an advertisement), and their general location, device and browser.
• Google Ads (Google LLC): measures whether visitors who clicked or saw our Google advertisements later booked a call or sent an enquiry, and helps Google show our advertisements to people more likely to be interested.
• Meta Pixel (Meta Platforms, Inc. and Meta Platforms Ireland Ltd): measures whether visitors who clicked or saw our Facebook or Instagram advertisements later booked a call or sent an enquiry, and helps Meta show our advertisements to relevant audiences.
• HubSpot (HubSpot, Inc.): stores the details you submit in our booking and contact forms so we can manage our relationship with you.

4.1 What these services collect

Depending on your choices, these services may collect:

• Pages you view and actions you take on our website, including when you book a discovery call or send an enquiry
• Your IP address, device type, browser type and operating system
• Cookie identifiers and advertising click identifiers
• The referring website or advertisement

We do not send your name, email address, phone number or message to Google or Meta. When you book a call or send an enquiry, we tell them only that the action happened, plus the type of service you selected.

4.2 Overseas processing

Google and Meta may process this information in the United States and other countries, under their own privacy policies:

• Google: https://policies.google.com/privacy
• Meta: https://www.facebook.com/privacy/policy

4.3 Your choices

You can control this tracking in the following ways:

• Use the "Cookie settings" link at the bottom of any page to accept, reject or change analytics and advertising cookies.
• Manage Google advertising personalisation at https://adssettings.google.com and opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.
• Manage Meta advertising preferences at https://www.facebook.com/adpreferences.
• Contact us using the details below.

We do not sell your personal information. We may share your information with trusted third parties only when necessary to operate our business, including:

• Cloud hosting providers
• CRM and marketing platforms
• Calendar and video-conferencing providers (such as Google Calendar, Microsoft Outlook and Zoom)
• Payment processors
• Analytics providers
• AI service providers that help us process enquiries
• Professional advisors
• Contractors and subcontractors assisting in service delivery
• Government authorities or law enforcement where required by law

If Dreamland Dev Services undergoes a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction, subject to applicable privacy laws.

We maintain reasonable administrative, technical, and organisational safeguards designed to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

We retain personal information only for as long as necessary to:

• Provide our services
• Fulfil contractual obligations
• Comply with legal requirements
• Resolve disputes
• Enforce agreements
• Improve our business operations

When personal information is no longer required, we securely delete or de-identify it where appropriate.

Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict or object to processing
• Withdraw consent where applicable
• Request a copy of your personal data

To exercise these rights, please contact us using the details below. If you are not satisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Dreamland serves clients worldwide. Your information may be transferred to and processed in countries outside your country of residence, including where our service providers store data.

Where required by applicable law, we take reasonable steps to ensure overseas recipients protect personal information consistently with the Australian Privacy Principles.

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party websites you visit.

Our website and services are not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.

We may update this Privacy Policy from time to time.

When changes are made, we will update the Effective Date at the top of this page. Continued use of our website after changes become effective constitutes acceptance of the revised Privacy Policy.

If you have any questions about this Privacy Policy or how we process your personal information, please contact us:

Dreamland Dev Services Melbourne, Victoria, Australia Website: https://dreamlanddevservices.com Or send us a message via our Contact page .